Privacy Policy

Privacy Policy

Effective Date: [Insert Date]

At Knoqaway, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from https://knoqaway.myshopify.com (the “Site”).

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • IP address

  • Web browser

  • Time zone

  • Cookies

  • Pages visited

When you make a purchase or attempt to make a purchase, we collect:

  • Your name

  • Billing and shipping address

  • Payment details (processed securely via Shopify)

  • Email address

  • Phone number

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Improve and optimize our website

  • Send you marketing emails (if you opt in)

3. Sharing Your Information

We only share your personal information with trusted third parties to help us provide our services. This includes:

  • Shopify, our eCommerce platform provider

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Analytics and marketing tools (e.g., Google Analytics, Meta Pixel)

We do not sell your personal data.

4. Cookies

We use cookies to:

  • Improve your browsing experience

  • Remember your cart

  • Understand website usage

You can choose to disable cookies through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request that your information be corrected, updated, or deleted

  • Opt out of marketing communications

To exercise your rights, please contact us at: [Insert your contact email]

6. Data Retention

We retain your personal information for as long as necessary to fulfill orders and comply with legal obligations.

7. Changes to This Policy

We may update this policy occasionally to reflect changes to our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.

8. Contact Us

For more information about our privacy practices or if you have questions, please contact us at:

📧 [Insert contact email]
📍 [Insert physical address if applicable]